Smart logistics
Automate repeated communications on the "Entrustment - Booking - Customs Declaration - Manifest/VGM" link, while retaining the traceability of manual approval and legal requirements.
Freight DKAS landing Try freight agent online Maritime freight forwarding capability demo & trial environment
Typical scenarios
Scenario 1: Ocean freight forwarding agent
The main process covers: receiving entrustment emails and entrustment documents → booking application and pre-allocation forwarding → collecting customs declaration information and box seal numbers → manifest andVGMGenerate ready to go. Full link mailbox monitoring bymail_monitorComplete type identification and distribute tobooking, documentation, manifestand other services;Freeze pending content before approval, the preview is consistent with sending.
Details · Business Automation Agent (OPC agent) technical page · freight agent demo and trial environment
Scenario 2: Warehouse visual inventory
In high-level shelves and floor stacking scenarios, fixed cameras and mobile terminals are integrated to capture; inventory differences and cargo damage images enter the same audit timeline.
Scenario 3: Logistics document analysis
In the mixed format of entrustment, bill of lading supplement and invoice, fields are extracted and mapped to the customer ERP interface; low-confidence fields enter the manual queue.
Scope
Fit: ocean freight forwarders, customs brokers, document-heavy cross-border teams. Not fit: no digitized mail/documents, expecting zero human approval on outbound. Product: Freight Agent; this page covers solution delivery.
Field pain points
- Entrustment/booking/container numbers scattered in mail; manual merge misses orders
- Manifest/VGM outbound without freeze; wrong sends hard to trace
- Schedule changes communicated verbally; mail and systems diverge
- No order-level evidence across customers, booking desk and trucking
Acceptance metrics
| Metric | How measured | Owner |
|---|---|---|
| Document closure rate | Required docs complete per shipment ID | Operations |
| Unapproved outbound | Freeze audit violations | Compliance |
| Master-data conflict rate | Port/carrier code rejections | IT |
| Exception turnaround | Schedule change to resolution time | Supervisor |
Main process
Receive entrustment → booking and pre-allocation → customs data and container numbers → manifest/VGM draft → freeze preview → approval → outbound → tracking and exception escalation. Partial success uses partial status and daily reconciliation.
Systems and data
| Source | Key fields | Order key |
|---|---|---|
| Customer mail | Entrustment, booking note | Shipment / project ID |
| Booking desk | Pre-allocation, schedule | Booking no. |
| Trucking | Container/seal numbers | Container ID |
| Internal ERP | Fees, customer master | Customer code |
Agent roles and gates
| Service | Auto | HITL / freeze |
|---|---|---|
| mail_monitor | Classify, merge | Unknown type escalate |
| booking | Booking draft | Master-data gate |
| documentation | Customs field extract | Sensitive fields, dual review |
| manifest | Manifest/VGM generate | Freeze before outbound |
Phased delivery and consulting
| Phase | Deliverable |
|---|---|
| Discovery | Mail types, code tables, templates and gate table |
| Pilot | Single customer/route shadow + freeze drills |
| Scale | Multi-role cluster, acceptance and ops manual |