Case studies

All cases below come from real delivery projects. To protect customer confidentiality, full company names and production-line details are withheld—contact us for the complete background.

PLATFORM

A city commercial bank · Bank-wide agent platform

Unified development and governance across service, credit, risk and ops lines.

Multi-agentSandboxTiered memorySkills+ToolsUnified governance

Challenge: Business systems are fragmented, models and tools are hard to reuse, and there is no unified governance or audit trail—which makes scaling agents slow and expensive.

Architecture: Built on the crusbro agent-OS with Supervisor/Worker multi-agent collaboration, sandboxed execution, tiered memory and the Skills/Tools protocol. Domain capabilities plug in as plugins, keeping business logic decoupled from models, storage and deployment.

Value: Agent launch time drops from ~8 weeks to ~2 weeks; tools, models and prompts upgrade independently; every step is covered by an auditable, replayable evidence chain.

"Developer interfaces, runtime governance and a safe sandbox come together in one SDK—our team can focus on the domain." — Platform architect
−75%agent launch time
100%replayable tool calls
4 tiersof memory
ROBOT AGENT

A semiconductor wafer fab · Cleanroom inspection robot

24×7 fab inspection, anomaly alerting and status pushed to MES.

Challenge: Business apps call drivers directly, leaving no auditable boundary between the LLM and safety controls.

Architecture: Application → crusbro robot-agent → Skills/Tools → ROS2 capabilities / HAL; high-risk actions route through human-in-the-loop gates.

Value: Plans are replayable; high-risk actions require dual review; chassis and sensors become swappable through the HAL.

"Robots and agents now share the same audit trail." — Robotics tech lead
OPC AGENT

An independent cross-border e-commerce · Business Automation Agent (OPC agent) ops automation

One operator, six storefronts — selection, service, logistics and reconciliation.

Challenge: Many processes, many hand-offs, little traceability—a single operator struggles to balance throughput and proof.

Architecture: The Business Automation Agent (OPC agent) combines workflow orchestration with cross-system Skills and automatically consolidates execution evidence.

Value: ~50% faster end-to-end cycle time; cross-system actions stay replayable.

"One person can run a full delivery loop end to end." — Independent consultant
FREIGHT AGENT

An integrated logistics group · Cross-border freight end-to-end

Booking, customs, trucking and loading automated with closed-loop exception handling.

Challenge: Booking, customs, trucking and loading data is scattered across inboxes and spreadsheets; anomaly triage is slow.

Architecture: The Freight Agent orchestrates booking, customs, trucking and loading Skills with freeze-to-send approval and end-to-end evidence.

Value: ~58% faster anomaly triage; every step is auditable.

"What the approval preview shows is exactly what gets sent." — Head of operations
INDUSTRIAL AGENT

An auto-parts supplier · BOM and process unification

3D/2D drawing analysis → BOM validation → process-route generation, with results exported to Excel, Word and auto-annotated drawings.

Challenge: Mixed native CAD and scans; 3D assemblies out of sync with 2D drawings; BOM repeatedly realigned between design and ERP; routing re-keyed with slow change propagation.

Architecture: Industrial Drawing Agent (3D/2D drawing analysis + BOM and process-route generation) → review workbench (BOM diff, routing draft review) → MES / process-route APIs; model version, primitive and field lineage land in the audit store; analysis outputs ship as Excel, Word and auto-annotated drawings.

Timeline: 8-week pilot, 16-week line rollout (incl. data governance).

ROI: ~74% less process-prep labor; ~31% fewer monthly rework tickets (same-batch baseline).

"We can open any field back to the source graphic—far fewer arguments in meetings." — Process manager
OPC × FREIGHT

A Yangtze Delta freight forwarder · Mail and documents

Customs email triage, draft documents and cross-shift handover.

Challenge: Night-shift staff re-handle the same emails; booking and customs data scattered across mailboxes.

Architecture: Multi-agent stack + freeze-to-send approval queue; project-scoped file vault.

Timeline: 6 weeks joint integration, 4 weeks pilot.

ROI: −2 clerical FTE (night shift); ~58% faster anomaly triage.

"The approval preview is exactly what goes out." — Head of operations
INDUSTRIAL VISUAL INSPECTION AGENT

An EMS provider · SMT line visual re-inspection

Multi-SKU defect recognition with same-day cold start for new SKUs.

Challenge: High SKU churn; rule-based vision is expensive to maintain.

Architecture: Industrial Visual Inspection Agent orchestrates camera, lighting, edge models and inspection recipes by station; performs defect detection, dimensional measurement, gray-zone review, alerting and reject integration; writes originals, decision evidence and disposition back to QMS / MES; defect taxonomies can be hot-updated.

ROI: Miss rate 1.2% → 0.35%; ~35 cold-start samples per new SKU.

"We cut over the same night as the line change." — Quality manager

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